Getting ready
Before your cleaning visit
The small preparation steps below help us work. Power, a cold-water tap and a sanitary place to empty recovered water are required for the visit.
Required access
Power, fresh water and wastewater
Please leave two accessible, grounded wall outlets available for the portable cleaning equipment. The extractor needs two suitable separate circuits; Kevin will check the setup when he arrives, so you don't need to identify the circuits. Keep high-power appliances off the circuits used for cleaning while we work.
We also need an accessible working cold-water tap to fill our tanks and a working toilet or sanitary drain to empty recovered water. If any of these may be unavailable, text (708) 695-4655 or call before your appointment.
Before the visit
Five helpful steps
Leave room to park near the door
We carry portable equipment into your home. Let us know ahead of time about parking, stairs or access restrictions.
Vacuum if it's convenient
Your own quick pass is optional. Kevin pre-vacuums the areas being cleaned before wet work.
Keep pets away from the work
Please secure pets somewhere suitable for them while equipment is brought in and cleaning is underway.
Clear loose items and walkways
Pick up toys, clothes, cables and small breakables from the areas being cleaned. We'll agree on any furniture moving during the walk-through.
Walk through the work with Kevin
Point out spots, previous treatments, wear and access concerns. We'll confirm the scope and price with you before cleaning starts.
After we leave
What the first day looks like
Plan on limited traffic while it dries
Allow several hours for drying. Timing depends on the carpet, airflow, and room conditions. We'll give you a job-specific estimate before we leave. When we permit light use, wear clean socks or shoe covers and take extra care stepping onto hard floors.
Rooms, furniture and re-entry
Using each room, putting furniture back, and letting pets and children back in follow the instructions we give at the visit and the directions for any product we apply. If we apply protector or deodorizer, we'll give you the re-entry rule for that product and room before we leave.
Grit is hard on carpet
Dry soil can work down into the pile, where foot traffic abrades fibers and leaves traffic lanes looking dull. Regular vacuuming helps remove loose soil; professional cleaning addresses buildup that vacuuming leaves behind. The right interval depends on traffic, pets, carpet construction and the manufacturer's maintenance or warranty schedule.
Keep the aftercare guide handy after your visit. If a spot returns or something needs a second look, text (708) 695-4655, call, or email kevin@tuftwright.com.
Not booked yet?
Choose a time that works
Choose the work, see a running estimate and request an available arrival window. Kevin confirms requests that need a closer look.
Or text (708) 695-4655, or call and talk to Kevin directly.